How to Choose the Right Pet Sitter: Smart Questions Every Pet Parent Should Ask
- Kat Frizzell
- Mar 20
- 4 min read
Your Go-To Guide for Compassionate, Professional Pet Care – Part 1
As a long-time pet sitter and proud member—and Chair of the Pet Care Division—of the Pet Professional Guild (PPG), I understand how overwhelming it can be to find trustworthy care for your beloved pets. I collaborated with PPG members to help compile documents into a resource for pet parents. This effort has culminated in the launch of a new blog series.
This first installment is essential reading for anyone seeking a trusted pet sitter. Whether you're planning a vacation, facing an unexpected trip, or simply need occasional assistance, knowing what to look for—and what to avoid—is crucial.
(Because peace of mind shouldn’t be a guessing game)
When it comes to your pets, you’re not just choosing someone to stop by… you’re choosing someone to step into their world, their routines, and their safety.
And here’s the truth: not all pet sitters operate at the same level.
So before booking your next sitter, here are some important questions to ask so you can feel confident, informed, and completely at ease while you’re away.
🐾 Why Asking Questions Matters
Pet care providers can look very similar at first glance. Many offer the same types of services, use similar language, and present themselves as experienced. But behind the scenes, the level of knowledge, preparation, professionalism, and accountability can vary significantly.
Taking the time to ask thoughtful questions helps you separate true professionals from those who may not be equipped to handle the responsibility of caring for your pet and your home.
🐾 Questions That Help You Choose Confidently
Experience & Education
What kind of hands-on experience do you have, and how have you continued to grow your knowledge over time?
A strong background paired with ongoing learning shows commitment to doing this work at a high level—not just casually.
Professional Involvement
Are you connected to any professional groups or communities within the pet care industry?
This can indicate accountability, access to continued education, and a willingness to stay current with best practices.
Types of Pets Cared For
What kinds of animals have you worked with regularly?
Every pet has unique needs. It’s important your sitter is comfortable and experienced with your specific situation.
Behavior Understanding
How do you support pets who are nervous, shy, or easily stressed?
A thoughtful answer here tells you whether the sitter understands behavior or simply expects pets to “adjust.”
Protection & Coverage
Do you carry insurance or other protections, and can you provide documentation?
This isn’t just a formality—it’s a safeguard for you, your home, and your pet.
Backup Planning
If something unexpected prevents you from coming, what systems do you have in place?
Reliable care includes planning for the unexpected so your pet is never left without support.
Reputation & Feedback
Where can I find feedback from your current or past clients?
Consistent, positive experiences from others help paint a clearer picture of what you can expect.
Emergency Preparedness
If my pet becomes sick or something urgent happens, how would you handle it?
Prepared professionals don’t improvise in emergencies—they follow a plan.
Flexibility & Scheduling
How do you handle changes if my travel plans shift unexpectedly?
Understanding this ahead of time avoids confusion and stress later.
Service Details
What exactly is included in each visit or service?
Clarity here prevents assumptions and ensures your pet gets the level of care you expect.
Visit Structure
How often will visits occur, and how much time is spent during each one?
Routine and consistency are key to your pet’s comfort and well-being.
Communication Style
What kind of updates can I expect while I’m away?
Regular communication builds trust and keeps you connected to your pet.
Home Security Practices
How do you handle access to my home and protect my property?
A professional sitter should have clear, secure systems in place.
Getting Acquainted
Do you meet pets and owners ahead of time to go over routines and expectations?
This step helps ensure everyone is comfortable and sets the foundation for a successful experience.
Care Philosophy
How do you approach handling, training, and interacting with pets?
Look for answers that prioritize safety, trust, and humane care—never fear or force.
📚 Coming Up Next in This Series
What Your Pet Sitter Should Be Asking at the Time of Booking
Questions You Should Expect During Your First Inquiry with a Pet Sitter
Essential Responsibilities Every Professional Pet Sitter Should Provide
Understanding Pet Care Certifications and Why They Matter
Whether you’re a first-time client or a seasoned pet parent, we aim to provide peace of mind and help you build relationships with pet care professionals who treat your animals like family.
💬 Let’s Hear From You!
Do you have a go-to question when interviewing a sitter? Have you had a positive (or negative) experience booking one? I’d love to hear your stories and thoughts in the comments below.
Until next time, give your furry (or feathered or scaled!) friend a cuddle from me.
Stay pawsitive,
Kat
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